Shipping & Delivery
Effective Date: Jan 30, 2024
Exploring Our Shipping Process
We’re dedicated to simplicity at our core. Here’s a detailed breakdown of how our shipping process unfolds:
- Upon placing your order, it swiftly moves to our Fulfillment Center.
- After processing, it undergoes a thorough final check before being packed.
- Once it clears inspection, we entrust it to our reliable shipping partners, known for their reliability and prompt service.
- Expect your order within the specified time frame of the chosen shipping method during checkout.
- Throughout this entire journey, from initial processing to final delivery, your order is tracked, and you’re promptly notified of any significant status changes. We keep you informed through emails at each step because we believe in sharing this journey with you.
- Products are shipped to the USA & Canada from our dependable supplier’s warehouse in Irvine, California.
Order Processing Time
All orders are processed within 1-2 business days.
Transparent Shipping Charges
We believe in transparency. Shipping charges for your order are calculated and displayed during checkout for paid shipping. The shipping cost depends on factors such as order size, product quantity, shipping time, and destination. Each aspect is individually calculated for utmost accuracy.
During periods of high demand and severe weather conditions, delivery time may increase slightly.
Checking Your Order’s Status
You can track your order once it’s shipped, with the tracking ID becoming available as soon as it leaves our facility.
To track your order:
- Visit the “Your Account” section on our website: Your order’s virtual GPS with all relevant information.
- Track your order status on the Tracking Page: The tracking ID is available in your account Orders page and in order status email notifications.
Rest assured, we’re here every step of the way, equally excited about your order reaching you!
Addressing Undelivered Packages
If your package is playing hide and seek, follow these steps:
- Check the delivery status directly with the shipping company.
- Track your order status on the Tracking Page.
If you still can’t find any information, don’t hesitate to Contact Us.
We Deliver to…
- Your Home Address
- Your Business Address
- Your PO Box
- APO or FPO Military Addresses
What happens if you’re not there when your parcel arrives?
Depending on your parcel’s destination and its size, it may be left in your mailbox, at your door, or with a friendly neighbor.
More questions or need assistance with your order?
Feel free to Contact Us or use the Live Chat option.
How Long Does Shipping Take?
Shipping time varies by location & shipping type. Here are our estimates: